Thursday, November 29, 2007

Dell laptop screen - vertical blue line

Yesterday my Dell Precision M60 laptop suddenly developed a vertical blue line just to the right of the center of the screen. I did some research on the internet and searched Dell's forums to try to figure out how to get rid of it. Apparently you can't. According to this article, Dell has received many complaints about screens developing a blue line, so they are replacing the LCD of affected models, free of charge if purchased within the past 3 years. The affected models are:
Inspiron 6000 and 8600
Latitude D800 and D810
Dell Precision Mobile Workstation M60 and M70
They were shipped between December 2004 and December 2006.
I fired up Dell chat, talked with a service representative who had me connect my laptop to an external monitor to confirm it was the laptop's LCD which was bad. It was. He then sent my information to a technician who came to my house today and replaced the LCD. No more blue line. I was very surprised at the fast service and that a technician came right to my house to fix it.
I had debated as to whether or not I should just ignore the line or try to get it fixed. I figured I would have to send my laptop out for repair, which I didn't want to do, so I'm really glad I decided to get it fixed.



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