Wednesday, February 12, 2020

How To Contact Amazon Support Customer Service Damaged Gift Card

My son had an Amazon gift card that was damaged and part of the claim code couldn't be read. I wasn't sure if anything could be done, but figured it was worth a shot to contact Amazon. Finding contact information for Amazon is not the easiest.

To locate Amazon's contact information, load the Amazon home page, scroll to the bottom and click on Amazon Assistant.
Scroll down to the Need Help section and click contact us.
A contact page will open with options to open a chat window or have Amazon call you.

I used the chat feature and it worked out great. You actually chat with a real person. I had to give the person I talked to the card number and the pieces of the claim code that I could read. He somehow looked it up and was able to add the gift card directly to my account. The whole process took about 15 minutes.

I was originally going to email Amazon, but articles said it's a slower process. The chat option worked just fine and was quick.

These are the Amazon email addresses I found. I don't know if they actually work.
Account issues: cis@amazon.com
Other issues: primary@amazon.com


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Wednesday, February 5, 2020

How To Fix Windows 10 Wifi Card Not Working

My son's computer suddenly had problems showing the available wifi networks. The computer is new and running Windows 10. Doing the following is what fixed the issue:

Press the Windows key + X
Select Device Manager
Click Network Adapters and expand the list
Find your wifi card in the list - it will probably contain the word Wireless
Once the wifi card is found in the Network Adapters list, select it and then right click it
Click Properties
Select the Driver tab
Click the Disable Device button
Click OK
Click the Enable Device button
Click OK

If all goes well, the wifi networks should now show up.


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Wednesday, January 29, 2020

How To Redirect HTTP to HTTPS With Hostgator

For security purposes, all websites should use https rather than http. Normally, this can be done by editing the .htaccess file, which is located in the root directory of your website.
The following should be added to the .htaccess file to redirect to https:

RewriteEngine On
RewriteCond %{SERVER_PORT} 80
RewriteRule ^(.*)$ https://www.example.com/$1 [R=301,L]

Just replace www.example.com with your website domain.


Unfortunately, this wasn't working with HostGator. What did work, was making redirect changes within the HostGator account control panel.
This can be done by:

1. Log into your HostGator account control panel
2. Click on Domains in the left hand column
3. Click on Redirects in the Domains section
4. a. Under Add Redirect, Type, select Permanent (301)
b. Select the domain name from the list that you would like to redirect to https://. Optionally, also enter a subdirectory path
c. Under Redirects To, enter the https://domainnametodirectto.com
d. Select Redirect with or without www.
5. Click the Add button

Try it out by going to the https:// version of your domain name.



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